More Than IT Services
We not only provide end-to-end managed IT services, we help our clients stay up to date on the most applicable insurance technologies, and customize systems to work the way our clients want to work.
IT SUPPORT & MANAGEMENT
Internet & Phones, Remote Access, Cyber Security
Maintaining your IT infrastructure and supporting your user is always our primary concern. However, we take it a step further by understanding the processes, workflows, and software systems your firm uses. We can enhance your IT experience by developing software systems, custom applications, assisting you to implement new software systems, and maintaining all of it. We believe in exceeding industry standards for security which is why we contract with a 3rd party cyber security company to audit our internal processes, procedures, and systems.
We configure and build our own security appliances and firewalls. Furthermore, we judiciously and constantly monitor your network for security threats. We can also monitor employee activity on your network and provide full reporting capabilities to your management team. We can even provide camera-based surveillance if required.
NETWORK MANAGEMENT
Cloud Server Management, Server Monitoring, Data Storage
We actively monitor your workstations and servers and strive for a goal of zero downtime. When you select us as your outsourced IT team, we assume responsibility for the support and maintenance of your network.
SUPPORT & TRAINING
Agency Management Systems, Device Training, Employee Onboarding
Today, more than ever, the integration of and interoperability of all your communication systems; from telephones to data terminal equipment, from software to network support, is essential to your operational needs.
As these systems release new updates and features, we stay ahead of the game with tips and training to use these systems more efficiently. Our experience ranges from installing and maintaining large, security-sensitive, data networks, to providing ongoing support for smaller installations requiring the type of hands-on attention that small business demands.
INSURANCE ACCOUNTING
Bookkeeping/Payroll, Tax preparation, Commissions Management
Our team of insurance professionals includes insurance accounting specialists who understand how to set up and manage accurate processes to manage carrier payouts and producer’s commissions.
We can serve as your ongoing bookkeeper and/or help you implement a specific accounting process.